I found myself thinking about training a
bit over the past week. Training takes a lot of time to prepare and deliver but
more the point, it takes up time of those you are training. How can you
demonstrate the expected value?
I can recall many occasions where I have
been at a training and awareness session about something and have walked away
feeling disengaged and bored. Typically this experience is coupled by a rather
dull subject which is delivered via PowerPoint with 20 or so dot points in 12
font crammed onto each slide. It’s a good time to reflect on your own training
delivery.
We often deliver induction training,
continuation training or refresher training using PowerPoint or similar as an
expeditious way to get the message across in the limited period of time
because:
1.
It can be prepared relatively
quickly
2.
The training package can be
used more than once
3.
Everyone else is doing it –
right?
Are these reasons good enough? Are there
other reasons to run training this way?
Despite the validity of reason #1 and #2 –
I do often use PowerPoint (let’s say reason #3 is invalid unless we are
lemmings). The problem may still be getting people to attend the training and
making the training interesting enough for people to stay (or come back next
time). Here are some tips:
1.
Mix it up from time to time and
deliver the training without PowerPoint. Instead, use a whiteboard, smart board
or flip charts
2.
Get the participants involved
(see tip #1)
3.
If you use PowerPoint, reduce
the number of points on each slide
4.
Break the presentation down
into bite size chunks and discuss or have a quick-fire question and answer
session after each section
5.
Include slide animations and interesting
(relevant) images but don’t go over the top with the animations as it can
detract from learning
As a final tip, it is also useful to
provide a training feedback form with questions on the content and delivery so
you can further improve next time. Don’t become the victim of cookie-cutter
training! With a little bit of effort or forethought, your training can deliver
on intended outcomes and be interesting.
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